2 Table of Contents Daycare Locations Page 3 Vision, Mission and Values Page 4 Welcome Page 5 Message from our Board of Directors Page 5 Centre Hours Page 6 Professional Development Days with Jubilee Page 6 Administration Hours Page 7 Daycare Rates Page 7 Home Childcare Rates Page 8 Full Fee Families Page 9 Subsidized Families Page 9 Medical Days Page 9 Vacation Credits Page 9 Withdrawal Page 9 Change of Enrollment Page 10 Fees During Illness Page 10 Fees Page 10 Late Payment Fees Page 10 Key Cards Page 10 Program Statement Page 11 Snacks and Lunches Page 15 Bag Lunch Policy Page 15 Arrival and Pick up Page 15 Transportation Page 16 Closure Due to Weather Page 16 Body of Water for LHDC Page 16 Clothing Page 16 Outdoor Play Page 16 Field Trips Page 16 Toilet Training Page 17 Labelling Items Page 17 Infant Schedule Page 17 Walking and Non walking infants Page 17 Outdoor Policy for Infants Page 17 Items to and from Home Page 17 Diapering Policy Page 17 Daily Reminders Page 17 Rest Policy Page 17 Serious Occurrence Page 18 Students and Volunteers Page 18 Immunization Page 18 Health Page 18 Health and Safety Page 19 Administration of Drugs Page 19 Prohibited Practices Page 20 Behaviour Management Page 20 Wait List Policy Page 21 Emergency Evacuation Procedures Page 22 Fire Evacuation Page 23 Harassment Policy Page 24 Sexual Harassment and Workplace Violence Page 24 Client Issue Resolution Process Page 28 Ontario Child and Family Services Act Page 29 No Smoking Policy Page 30
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